Sudbury
Laser Health Clinic
Copyright © 2009 Sudbury Laser Health Clinic. All rights reserved
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Sudbury Laser Health Clinic
Privacy Policy & Terms of Business
Sudbury Laser Health Clinic is committed to protecting the privacy of the personal information you
provide to us. Any personal information that Sudbury Laser Health Clinic retains is kept in such a
manner as to ensure its security and confidentiality at all times.
We are dedicated to protecting the personal information of our patients and employees. We are
committed to meeting or exceeding the privacy standards established by federal and provincial
legislation. Our information handling practices comply with the Personal Information Protection Act (
Ontario ), and the Personal Information Protection and Electronic Documents Act ( Canada ). The
Health Information Act (HIA) provides rules governing the collection, use and disclosure of health
information. Sudbury Laser Health Clinic is bound by the requirements of this Act and shall only
collect, use or disclose health information in accordance with it.
In the event that you should choose to send The Sudbury Laser Health Clinic your e-mail
addresses, telephone numbers, addresses and/or any personal information so that we may
communicate with you, The Sudbury Laser Health Clinic will not sell, trade or rent this information to
third parties.
The Sudbury Laser Health Clinic may disclose information to service providers where information
processing is outsourced by The Sudbury Laser Health Clinic in the course of its normal business
practice. Where personal information is transferred to a service provider for any reason, we require
the service provider to respect this Privacy Policy and we restrict them from using or disclosing
personal information transferred to them for any purpose other than the provision of services to us.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a
result, while we strive to protect your personal information, we cannot ensure or warrant the security
of any information you transmit to us or receive from us electronically. This is especially true for
information you transmit to us via e-mail. We have no way of protecting that information until it
reaches us. Once we receive your transmission, we make our best efforts to ensure its security on
our servers.
If you have any questions, please contact our Privacy Officer at:
Sudbury Laser Health Clinic
885 Regent St.
Sudbury, Ontario, Canada
P3E 5M4
Attention: Tommy Putman
Telephone: (705) 673-0001
For a copy of Personal Information Protection and Electronic Documents Act, please access the
Privacy Commissioner of Canada website at: www.privcom.gc.ca.
For a copy of the Personal Information Protection Act, please access the information management,
access and privacy website: www.psp.gov.ab.ca.
The Sudbury Laser Health Clinic Legal Disclaimer
ACCEPTANCE OF TERMS:
You acknowledge you have read, and agree to be bound by these Terms of Use and to comply with
all applicable laws and regulations. You further agree to comply with all local laws, regulations and
rules regarding online conduct and acceptable Content. You represent you have the legal authority
to accept these Terms of Use on behalf of yourself or any party you represent. IF YOU DO NOT
AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITE.
Full and Final Release
You the releaser, in consideration of services provided and other good and valuable consideration,
the receipt and sufficiency of which is acknowledged by the releaser, hereby releases and forever
discharges Sudbury Laser Health Clinic, and it’s employees, and assigns of and from all action,
which releaser, his/her heirs, executors, administrators and assigns or any of them hereafter can,
shall or may have for any reason whatsoever, including by not limited to all actions, causes of
action, damages claims and demands arising out of service or services provided. For the same
consideration, releaser further agree not to make claim or take proceedings against release or any
other person or entity which may claim contribution or indemnity under the provisions of any statute
or otherwise. The Sudbury Laser Health Clinic does not claim to cure any ailments, but rather to
provide alternative services for the treatment and betterment of your condition/s. We the staff do not
diagnose any health problems therefore; if you have any concerns about the state of your health or
receiving LLLT treatment consult your physician/dermatologist/or Health Care Professional
RESTRICTIONS ON USE OF CONTENT:
You are hereby granted permission to access the Content from the Site in whole or in part, solely for
your personal use of viewing and browsing through the Site. This permission terminates
automatically if you breach any of the Web Site Terms of Use. The Sudbury Laser Health Clinic does
not grant you any permission to use the Content other than the permission expressly stated in these
Terms of Use. All other use of Content from the Site, including, but not limited to uploading,
downloading, modification, publication, transmission, participation in the transfer or sale of,
copying, reproduction, republishing, creation of derivative works from, distribution, performance,
display, incorporation into another web site, reproducing the Site (whether by linking, framing or any
other method), or in any other way exploiting any of the Content, in whole or in part, or downloading
and using software repeatedly for uses other than those expressly permitted may not be made
without The Sudbury Laser Health Clinic's prior express written consent.
TRADEMARKS AND SERVICE MARKS:
There are a number of proprietary logos, service marks, trademarks, slogans and product
designations found on this Site. By making them available on this Site, The Sudbury Laser Health
Clinic is not granting you a license to use them in any fashion. Access to this Site does not confer
upon you any license under any of Sudbury Laser Health Clinic or any third party's intellectual
property rights.
No trademark or service mark may be used as a hyperlink without The Sudbury Laser Health Clinic
prior written permission.
LINKS TO THIRD PARTY WEB SITES:
This Site may provide links to other third-party World Wide Web sites or resources. Sudbury Laser
Health Clinic makes no representations whatsoever about any other Web site, which you may
access through this Site. Because Sudbury Laser Health Clinic has no control over such sites and
resources, you acknowledge and agree that The Sudbury Laser Health Clinic is not responsible for
the availability of such external sites or resources and is not responsible or liable for any Content,
advertising, products, services or other materials on or available from such sites or resources.
References on this Site to any names, marks, products or services of any third parties or hypertext
links to third party sites or information are provided solely as a convenience to you, and do not
constitute or imply an endorsement, sponsorship or recommendation of, or affiliation with the third
party or its products and services. The Sudbury Laser Health Clinic makes no representation or
warranty as to any third party Content, products or services, and you agree that The Better Health
Laser Clinic shall not be responsible or liable, directly or indirectly, for any damage or loss caused
or alleged to be caused by or in connection with use of or reliance on any such third-party Content,
products or services available on or through any such site or resource.
LIMITATION OF LIABILITY:
THE Sudbury Laser Health Clinic WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING
OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THIS SITE, ITS CONTENT OR
LINKS, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS,
OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION,
COMPUTER VIRUS, LINE FAILURE, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
EXEMPLARY OR CONSEQUENTIAL DAMAGES EVEN IF THE ALLIN CLINIC HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
REVISIONS:
The Sudbury Laser Health Clinic may modify, suspend, withdraw or discontinue, temporarily or
permanently, the Content, in whole or in part, at any time without notice. You agree that The Sudbury
Laser Health Clinic shall not be liable to you or to any third party for any modification, suspension,
withdrawal or discontinuance of the Content. The Sudbury Laser Health Clinic may at any time
revise these Web Site Terms of Use by updating this posting. By using the Site, you agree to be
bound by any such revisions.
TERMINATION:
You agree that The Sudbury Laser Health Clinic, in its sole discretion, may terminate or restrict your
use or access to this Site (or any part thereof) for any reason, including, without limitation, that The
Sudbury Laser Health Clinic believes you have violated or acted inconsistently with the letter or spirit
of these Terms of Service, or the terms and conditions, within the Site.
VIOLATIONS:
Please report any violations of these Terms of Use to Sudbury Laser Health Clinic at:
Sudbury Laser Health Clinic
885 Regent St.
Sudbury, Ontario, Canada
P3E 5M4
Attention: Tommy Putman
Telephone: (705) 673-0001
Terms and conditions of Service
Set out below are the terms on which The Sudbury Laser health Clinic provides service to its clients.
Please ensure that you have read and fully understood them prior to booking any treatment.
1. Your time is very valuable to you and to us. We do not double-book the appointments and we do
our best to run on schedule, so you don’t have to wait when you come in to our office. If you miss an
appointment or do not cancel or reschedule it with at least 24-hour notice, we will charge you $75
per hour of blocked time for your treatment. For after-hours, Saturdays or Holiday appointments, the
fee is $150 per appointment. In the event that the equipment is down for weather, power outages or
for any reason, we reserve the right to reschedule the appointments. We will work with you to
reschedule the appointments at a convenient time for you, in case of an emergency on your part.
2. Credit card details, deposits, refunds and payments
Credit/debit card details are taken in respect of consultation and pre-assessment bookings in order
to secure the appointment. No fee will be charged to this card unless you fail to attend your
appointment or cancel it with less than 24 hours' notice. Under these circumstances, we will make
a charge of $55 or $150 per appointment for after-hours, Saturdays or Holiday appointments, this
includes follow up appointments
All treatment bookings must be paid for in full, prior to any treatment commencing. LLLT is
considered a treatment option, and therefore there are no guarantees. No refunds will be offered on
any treatments. If you have paid for a treatments or a course of treatments in advance and are
subsequently unable to complete it, we may offer you a refund. No refunds will be granted once first
session has commenced. Any refunds will be refunded to the means in which they were paid. Any
refunds on treatments paid in advance are at the discretion of the Registered Manager. Refunds
may take up to 90 Days
3. Courses of treatments
All treatments purchased as a course must be paid for in full in advance of the first treatment. All
treatments must be taken within 12 months of the date of purchase; any treatments left untaken
after 12 months will be forfeited.
4. Treatment suitability
We will always assess whether treatment is suitable for you, or likely to be successful, prior to any
treatment being carried out. If not, we will inform you as to the reasons why.
5. Liability
The Sudbury Laser Health Clinic will not be liable in contract, tort or otherwise for any economic loss
(including, without limitation, loss of profit), or for any other special, indirect or consequential loss or
damage arising out of, or in connection with, its provision of any goods and/or services to the client.
It is the client's responsibility to ensure that he or she provide The Sudbury Laser Health Clinic with
all relevant medical details prior to each treatment. The Sudbury Laser Health Clinic will not be
liable for any damage that occurs as a result of the client's failure to disclose such details.
The client agrees to comply with all instructions and/or recommendations given to them by, or on
behalf of, The Sudbury Laser Health Clinic regarding the care of any treated area. Nothing in these
terms of business shall exclude or limit The Sudbury Laser Health Clinic liability for death or any
personal injury resulting from The Sudbury Laser Health Clinic negligence.
6. Children
The Sudbury Laser Health Clinic is not registered to treat clients under the age of 18. All children
under the age of 18 who visit the premises must be accompanied by an adult on a 2:1 ratio at all
times and be respectful of the restful nature of the clinic environment. Any children accompanying an
adult will not be allowed access to the laser room before, during or after treatment. Children will be
required to wait in the reception area, however must have an accompanying chaperon. Unfortunately
The Sudbury Laser Health Clinic staff cannot be responsible for observing children during
treatments. It is therefore advisable that clients make alternative arrangements for child care during
their treatments.
8. Miscellaneous
All prices are correct at time of printing and are subject to change from time to time. The Sudbury
Laser Health Clinic reserves the right to change, amend, alter or withdraw treatments without prior
notification.
9. Complaints Procedure
The Sudbury Laser Health Clinic endeavors to treat all its clients appropriately, compassionately
and fairly. If, however, you have an issue with any matter in relation to your treatment at The Sudbury
Laser Health Clinic, you are entitled to lodge a complaint, either verbally, by telephone or in writing.
11. Special Offers
From time to time The Sudbury Laser Health Clinic may produce promotional offers. These offers
may be withdrawn at any time by the registered manager. Terms & Conditions for special offers are
listed in the clinic and can be confirmed upon request with the registered manager.